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Cancel oreder – refund

Cancel oreder – refund

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Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • June 28, 2022 at 3:05 pm #8038
    Helena Melková
    Participant

    Hi,

    yesterday, on June 27th 2022 I’ve bought an Elderly Care WordPress Theme (for my client).

    Problem is, that on frontend it is scattered. Plus my WordPress 6.0 and security plugins are reporting me security risks, as the theme is no more compatible with WordPress 6.0.

    From these reasons I have decided to cancel my order and I am asking your for refund.

    How may I do that? I didn’t find any option to do process my request.

    Thank you for the further info.

    Please, let me know on rudolf.babela@gmail.com.

    Thank you.

    Rudolf

    June 29, 2022 at 9:51 am #8041
    Developer
    Moderator

    Hi,

    Thanks for contacting us.

    We have replied to your email id through our ticket system, please check.

    Many Thanks

    July 3, 2022 at 10:49 am #8049
    Helena Melková
    Participant

    Hi,

    thank you for your reply. But as there were issues, I’ve already unistalled it and deleted it. I’ve already chose another theme, compatible with Elementor, so I do’t use Elderly Care WordPress Theme anymore.

    You can verify it on https://www.domovseniorovtereza.sk/.

    Thanks for refunding.

    Rudolf

    July 4, 2022 at 9:15 am #8052
    Developer
    Moderator

    Hi,

    We have again replied to your email id through our ticket system, please check.

    Many Thanks

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