Home › Forums › Ovations Themes › General Queries › I have paid but havent received theme
Hi, I have bought the Elderly Care WordPress Theme, I paid with my credit card, with username email firstname.lastname@example.org . After paying the screen freezed and nothing happened. I havent received any email with the download link.
Thanks for contacting us.
We have checked and found that your Order is showing cancelled, that is why you are unable to receive any mail with download link.
Please try one more time to create a completed Order.
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