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Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #8101
    Angela Earley
    Participant

    I purchased the pro version of theme. But there is no way to add to theme in bold grid. Can’t upgrade the original theme

    #8102
    Developer
    Moderator

    Hi,

    Thanks for contacting us.

    Please send your site URL to review the issue.

    Many Thanks

    #10634
    Santi Fano
    Participant

    I bought the wrong item, please I need a refund

    #10637
    Developer
    Moderator

    Hi,

    Which theme you wanted to purchase ?

    Many Thanks

    #10639
    Santi Fano
    Participant

    Another one but I ended up buying this one: https://www.ovationthemes.com/wordpress/farming-wordpress-theme/
    This one, but I was wrong to buy it and it is incompatible with the version I use. Please, if you could refund my purchase.

    • This reply was modified 10 months, 2 weeks ago by Santi Fano.
    #10646
    Developer
    Moderator

    Hi,

    Which theme you wanted to buy, please send link of that theme.

    Also what is incompatible with this theme ?

    Many Thanks

    #10648
    Santi Fano
    Participant

    Originally this: https://www.ovationthemes.com/wordpress/charity-donation-wordpress-theme/
    But now I don’t want to buy another theme anymore, I just ask please that you can refund my purchase :c
    The theme I bought by mistake is incompatible with the version of wordpress I have and there is no solution.

    #10651
    Developer
    Moderator

    Hi,

    How is the theme incompatible with the version of WordPress? please let us know, so that we can review and get back to you.

    Many Thanks

    #10655
    Santi Fano
    Participant

    Directly the theme does not load any element, the version I use of WordPress is 4.9.19 and by project requirements I can not change it.

    #10658
    Developer
    Moderator

    Hi,

    Please send site URL to review.

    Many Thanks

    #10674
    Santi Fano
    Participant

    The site with the version installed does not work http://becerrostore.atwebpages.com/

    #10677
    Developer
    Moderator

    Hi,

    Please check the site is not working.

    Many Thanks

    #10741
    Santi Fano
    Participant

    I suppose then that you cannot provide me with any help, so I kindly request a refund due to this inconvenience. I have been a recurring customer of yours with other matters, and I would not like to stop being one, but apparently, your inflexibility puts me in that situation.

    #10748
    Developer
    Moderator

    We are ready to help, but your site is not working.

Viewing 14 posts - 1 through 14 (of 14 total)
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