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Theme crashes my WordPress installation

Theme crashes my WordPress installation

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • July 29, 2021 at 8:39 pm #6797
    Stephan Peake
    Participant

    I bought the Pro version and installed it today and it immediately crashed my WordPress site. I was able to login to Recovery Mode and disable the theme. Where do we go from here?

    July 30, 2021 at 9:40 am #6800
    Developer
    Moderator

    Hi,

    Thanks for contacting us.

    If you want we can review the issue, for that make a user for us, assign administrator role and send us the username and password with the site URL to support@ovationthemes.com

    Many Thanks

    July 30, 2021 at 11:54 am #6801
    Stephan Peake
    Participant

    Created admin account for you and sent you email with login info. The theme is installed but is not activated.

    July 31, 2021 at 9:05 am #6805
    Developer
    Moderator

    Hi,

    Thanks for the details, also we have replied back to it, please check and reply to it.

    Many Thanks

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