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Forum Replies Created

Viewing 10 posts - 16 through 25 (of 25 total)
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  • Author
    Posts
  • December 19, 2020 at 4:43 am in reply to: Slider for Education Pro #5990
    admin
    Keymaster

    Hello ,

    Hope this resolves your issue , if there is something else please let us know

    December 18, 2020 at 4:47 am in reply to: Slider for Education Pro #5985
    admin
    Keymaster

    Hello,

    Thank you for contacting us. If you have imported the demo and still home page doesn’t appear as demo please follow these steps

    https://ovationthemes.com/docs/OT-Education-Insight-Pro/#homepage.

    If you are having some issues in import than follow these steps
    https://ovationthemes.com/docs/OT-Education-Insight-Pro/#Demo-content

    Thanks

    • This reply was modified 3 years, 4 months ago by admin.
    December 15, 2020 at 10:47 am in reply to: Help #5975
    admin
    Keymaster

    Hello,

    Thank you for contacting us. You need to follow the steps as per the documentation to assign the homepage. Here is the documentation link https://ovationthemes.com/docs/OT-Blog-Pro/#homepage

    November 28, 2020 at 6:06 am in reply to: Slider setting #5943
    admin
    Keymaster

    Hello Theresa,

    we have replied over paypal.

    November 25, 2020 at 5:49 am in reply to: Slider setting #5938
    admin
    Keymaster

    Hello,

    We have updated the theme. You need to follow the same steps you followed during the first download. Hope it helps !! For your ease, we have updated the product version on the download button in my account section also.

    Thanks

    November 24, 2020 at 11:36 am in reply to: medical pro posttype error installation #5925
    admin
    Keymaster

    Hello Marco,

    we have updated our theme and we have removed the post type plugin from the latest version of our theme.

    please download the latest version of the theme from your My Account Section and update the theme.

    Sorry for inconvenience caused.

    Thanks

    • This reply was modified 3 years, 5 months ago by admin.
    November 24, 2020 at 11:13 am in reply to: Slider setting cannot be edited #5924
    admin
    Keymaster

    Thank you for contacting us. Sorry for the inconvenience caused. We have updated the theme and added a setting to edit the 4th service. Please let us know if there are any other issues. Please download the latest version of the theme and install it for the update.

    Thanks

    November 24, 2020 at 11:12 am in reply to: Slider setting #5923
    admin
    Keymaster

    Hello,

    Thank you for contacting us. Sorry for the inconvenience caused. We have updated the theme and added a setting to edit the 4th service. Please let us know if there are any other issues. Please download the latest version of the theme and install it for the update.

    November 24, 2020 at 10:18 am in reply to: Slider does not show up #5922
    admin
    Keymaster

    Hello,

    Thank you for contacting us, please share the URL of your website so that we can understand the issue better.

    November 24, 2020 at 10:03 am in reply to: Education Pro #5921
    admin
    Keymaster

    Hello, Thank you for contacting us. To get rid of two menu’s you need to follow these steps
    If you see already created menu’s then first delete these menus then follow the below steps

    1) Go to Dashboard >> Then go to Appearance
    2) Go to Menus
    3) Create a menu select menu items and select left in the position then save
    4) Create another menu select menu items and select right in the position then save

    Go to your website and check

    Hope it helps !!

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