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  • #9158

    Hi dear,

    I have purchased “OT Cyber Security Services Pro” today. In it’s receipt, it shows that it will expires by one year later.
    * Doesn’t it perpetual?
    * Doesn’t it works after one year? If so, it must have to be displayed clearly on your product site “https://www.ovationthemes.com/wordpress/wordpress-cyber-security-theme/”
    * Do I misunderstood something, please clarify? I mean, you will provide upcoming one year support & update for this product, & then I will have to renew if I want latest update & patches. Is that okay, please confirm.

    Best Regard,
    Md Nazmul Hossain Noyan

    #9161
    Developer
    Moderator

    Hi,

    Thanks for contacting us

    Expires after one year later means you won’t be able to download files from My Account page of our site and also you won’t get any theme update after one year.

    If you want support for one more year or theme updates for one more year after one year of date of purchase then you have to renew the theme.

    You can download the theme on your system and save it, and if you install theme on any site, it will work after one year also.

    Hope this clears you doubts, if you have any other queries do let us know.

    Many Thanks

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