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Viewing 15 posts - 1 through 15 (of 22 total)
  • Author
    Posts
  • #12985
    Maraton Krapina
    Participant

    Purchased Adventure Trekking theme pro, try to install it to WordPress version 6.4.3, the message shown is Uncompatible archive!!! What to do, help!!!

    #12993
    Developer
    Moderator

    Hi,

    We just sent you an email regarding your problem, please check it.

    #12997
    Anthony Iseyemi
    Participant

    I have the same issue with the cyber security theme.

    #13001
    Developer
    Moderator

    Hi,

    We just sent you an email regarding your problem, please check it.

    #13014
    kelly jamison
    Participant

    I’m having same issue, been working on it for hours

    #13016
    Developer
    Moderator

    Hi,

    We just sent you an email regarding your problem, please check it.

    #13057
    Stephen Carbone
    Participant

    I have the same issue. Thanks!

    #13058
    Stephen Carbone
    Participant

    I was able to do it through FTP Thanks!

    #13066
    Developer
    Moderator

    Great

    #13079
    Sara Stoltenberg
    Participant

    I have the same problem with One Business Blocks

    #13082
    Developer
    Moderator

    Hi,

    We just sent you an email regarding your problem, please check it.

    #13115
    Lucian Costea
    Participant

    Purchased Education theme pro, try to install it to WordPress version 6.4.3, the message shown is Uncompatible archive!!! What to do, help!!!

    #13120
    Developer
    Moderator

    Hi,

    We just sent you an email regarding your problem, please check it.

    #13126
    Derrick Wheeler
    Participant

    Me too. wdhealth.com.au

    #13127
    Developer
    Moderator

    Hi,

    Sometimes when a theme is being uploaded to WordPress, an incompatible archive error is displayed. Extract the zip file, folder will be seen, double-click on it. Then, recompress the file and upload the updated compressed file.

    Before continuing, please make a backup of your website, if any data is present.

Viewing 15 posts - 1 through 15 (of 22 total)
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